سياسة الخصوصية
Privacy Policy – GlowCareJO
Last updated: December 26, 2025
At GlowCareJO, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name, phone number, email address, billing and shipping addresses.
- Payment information, which is processed securely through trusted third-party payment providers. We do not store your payment card details.
- Order and transaction history.
- Device and browsing information such as IP address, browser type, operating system, and pages visited.
- Messages, inquiries, and communications you send to us through the website or other channels.
2. How We Use Your Information
We use your personal information to:
- Process orders, payments, and deliveries.
- Provide customer support and respond to inquiries.
- Improve website performance, functionality, and user experience.
- Send order confirmations, updates, and service-related communications.
- Send marketing communications only if you have given your consent.
- Comply with legal, regulatory, and accounting obligations.
3. Information Sharing
We may share your information only with:
- Trusted third parties such as payment processors, shipping providers, and technical service providers necessary to operate our business.
- Shopify Inc., which powers our online store and provides e-commerce infrastructure.
- Legal or governmental authorities when required by law.
We do not sell, rent, or trade your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality.
- Analyze website traffic and performance.
- Improve and personalize your browsing experience.
Some cookies are essential, while others are used for analytics or marketing purposes and are activated only after you provide consent.
You can manage or withdraw your cookie preferences at any time through your browser settings or the cookie consent tool on our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict certain data processing activities.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at:
📧 info@glowcarejo.com
📱 +962 79 300 5525
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
info@glowcarejo.com
Amman, Jordan
