Shipping policy

Shipping Policy – GlowCareJO

Last updated: December 26, 2025

Order Processing and Delivery Time

All orders are prepared and shipped within up to 24 hours after order confirmation, excluding weekends and public holidays.
Delivery times are estimated and may vary due to external factors.

If any unexpected delay occurs (such as holidays or high order volume), customers will be notified promptly.

Domestic Shipping (Jordan)

We offer delivery to all cities and governorates in Jordan.
Estimated delivery time is within 24 hours after order preparation.

Shipping fees are calculated automatically at checkout and may be waived during Free Shipping promotions.
Please ensure that your shipping address and contact number are accurate. GlowCareJO is not responsible for delays caused by incorrect or incomplete information.

International Shipping

We offer international shipping to selected countries, which are displayed at checkout based on your location.

Shipping costs and estimated delivery times are calculated automatically at checkout after entering your address.
Estimated international delivery time is 5–10 business days, depending on destination and courier service.

Customs duties, import taxes, or additional fees (if applicable) are the responsibility of the recipient.

Additional Notes

GlowCareJO is not responsible for delays caused by courier services, customs clearance, weather conditions, or other circumstances beyond our control.

If you receive a damaged item, please contact us within 24 hours of delivery with photos for assistance.
All shipping-related issues are handled in accordance with our Refund Policy.

Contact Us

For any inquiries regarding shipping or orders, please contact us at:

📱 WhatsApp: +962 79 300 5525
📧 Email: info@glowcarejo.com